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Gojek: Indonesia’s First $10B Tech Start-Up

2015
Ice House helped Gojek design & implement the largest same day 24/7 delivery service with real-time tracking

With +2m drivers and +40m monthly active users, GoJek is an app with large scale.

Gojek is Southeast Asia’s leading on-demand, multi-service tech platform providing access to a wide range of services including transport, payments, food delivery, logistics, and many more. Founded in 2010 with providing solutions to Jakarta’s ever-present traffic problems with the principle of using technology to improve the lives of users. The Gojek app was launched in January 2015 for users in Indonesia to provide motorbike ride-sharing (GoRide). Other services like delivery (GoSend), shopping (GoMart) and other services (GoBox, GoTix, GoBusway). Today, Gojek has transformed into a “Super App”: a one-stop platform with more than 20 services, connecting users with over 2 million registered driver-partners, 500,000 GoFood merchants – with a total of more than 170 million total downloads across the region, and valued over $10 billion USD.

Complexity of the App

Easy

Hard

Technology
Deliverables
  • iOS & Android User App
  • Android Driver App
  • Admin Web Console
  • Payments Integration
  • Cloud Backend Systems
  • Geolocation & Tracking

Go-Box

Go-Jek outsourced the development Gobox, of its truck hailing service, to Ice House. Through this Android and iOS app, users can order and pay for pickup and closed medium size trucks (mobil box), for transporting goods between two locations. The Go-Box service has since become an integral part of Go-Jek’s product offering attracting millions of users every week. Not only was the end user app (iOS/Android) developed by Ice House, we also developed the driver app (Android only) and the dispatch engine, which was initially deployed on AWS.

Go-Tix

Go Tix was the next app in Gojek’s strategic plan. It provides the users with the ability to order tickets for various venues, like cinema, concerts etc. The main issue that Ice House had to overcome was the link with these venues, for instance when the user orders a ticket to a move, the online stock of available seats in the cinema for a certain date and time has to be checked. And when the user arrives at the location, an integration with the ticketing machines also had to be built.

Scope We Handled

Go-Busway

Go-Busway was introduced more as a case to see if real-time integration with city infrastructure was possible. Users could see the realtime locations of buses on the busway and as such plan their go-ride app to the station to coincide directly with an arriving bus. Ice House not 0nly built the backend integration with the busway systems, but also built an iOS and Android app for the users to track the buses.

 

 

Our Works

Ice House delivered the consumer app on iOS and Android, the driver app on Android, and the full backend within the extremely tight deadline of 4 months, in the case of Go-Box, on time and on budget, meeting Go-Jek’s expectations and aiding them to expand their services and further develop their business.

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